HARTFORD Care has achieved the prestigious national Gold Standards Framework Quality Hallmark Award for end-of-life care at its Boulters Lock care home in Maidenhead.
The accolade, awarded after rigorous assessment, recognises the UK’s most exceptional health and social care providers.
Alongside exceptionally high scores in all areas of evaluation, the assessor’s report highlighted the liveliness of the home and its plentiful communal space and activities for the residents.
During the assessment, residents were found to be very happy and well cared for, with the staff demonstrating strong teamwork and communication.
Ashleigh Newman, home manager at Boulters Lock, said: “We’re honoured to achieve the Quality Hallmark Award. This award is a testament to the hard work, compassion and care that our fantastic team bring to the workplace every day; their commitment to our residents makes me very proud.
“We’re dedicated to making sure that all our residents live their lives in the way that they wish, and to delivering high quality care and support throughout their time with us.”
Set in a late Victorian building, Boulters Lock retains many of its original features and offers dementia care, residential care, respite breaks, day care and end-of-life care across its 32 en-suite bedrooms.
Hartford Care recently invested £100,000 in a new extension which connects the existing lounge and dining room to create a light and airy open plan space, with direct access to the newly renovated garden area.
In addition, there’s a new servery in the dining room, a hair salon and a new communal shower room.
Care practitioner Denisa Sirbu is pictured with home manager Ashleigh Newman and senior carer Sheila Kelly.