ABBOTS Care, which celebrated its 30th anniversary this year, has been rated Outstanding for the third time by the CQC for its homecare services in Hertfordshire.
These consecutive inspections have taken place in 2019, 2021 and 2025, meaning the care provider has been rated Outstanding for seven years.
Abbots Care is Hertfordshire County Council’s lead provider of care-at-home services and looks after 871 clients in the county and employs 544 trained care staff.
The CQC report said: “Everyone at Abbots Care should be proud of what they’ve achieved for the people in their care, and we hope others look to this report as an example of great practice.”
Camille Leavold, CEO of Abbots Care, who was awarded an MBE in the King’s Birthday Honours List this year, in recognition of her outstanding contribution to homecare over the past three decades, said: “We are over the moon to receive the Outstanding rating from the CQC for the third time running – and in the year that we celebrate our 30th anniversary too.
“It is the highest recognition for our excellent, highly trained, hard-working care staff. It is rare for a home-care provider to get an outstanding rating on just one inspection, let alone three times running.
“Only five per cent of adult social care services were rated Outstanding by the CQC in 2024 so this acknowledgement of the high standard of service we provide.”
Abbots Care care director Sarah Hurley is pictured with CEO Camille Leavold MBE and managing director Helen Sinden.